Express Beds
Replacement Warranty Claim
Welcome to the Express Beds replacement warranty claim site. This site is offered as a convenience to make make filing a warranty claim quick and easy. Simply follow the directions on the right sidebar to get your warranty claim initiated. Please note: Warranty claims are available for identical replacements only; we do not offer cash refunds.
Common Questions
- Can I get a cash refund?
- Cash refunds are not available. However, if your warranty claim is approved, we will gladly send a new replacement bed to you.
- Can I pick a different bed as my replacement?
- Replacements are available for the exact same item only.
- Where can I find an Express Bed Pump?
- You can order one from TheBedroomStore.com by clicking here.
- Can I use a bank statement as my receipt?
- The bank statement only has the dollar amount and retailer's name and can not be used as a receipt. A complete store receipt with retailer's name, product description and original purchase date is required to validate the warranty.
- How do I find a vinyl airbed leak?
- A quick search on Google, Yahoo or Bing will help you with clues on how to find the leak, or click here.
- Can I repair a vinyl airbed leak?
- In many cases, the bed can be repaired. A vinyl repair kit can be ordered by clicking here. Simply follow the instructions provided with the kit.
- Will you repair my bed?
- Sorry, our warranty covers replacement on approved claims only.
- I don’t have a camera, how can I get pictures to you?
- Pictures from camera phones are acceptable. Please follow the instructions that came with your phone, or find a technical savvy friend or family member to help access the photos.
- How do you know when the airbed is full so I don’t over inflate it?
- Once the vinyl is tight and taut with no more wrinkles.
- Can I use a hair dryer to inflate my airbed?
- No, the heat will damage the fill valve and void your warranty.